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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brent Murray

Brent Murray

January 20, 2026

5  out of  5
rating by Brent Murray
"Had a quick question about my policy and Nicholas was very helpful in making sure everything was up to speed and correct before hanging up with me. I like it when I can get my questions answered quickly and accurately which doesn't happen much these days."
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Kevin Granados

January 20, 2026

5  out of  5
rating by Kevin Granados
"Muchas gracias stefanny muy amable. Exelente servicio al cliente"
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Martin Luna

January 20, 2026

5  out of  5
rating by Martin Luna
"Good service thank you to Daniel for helping. He was very friendly and welcoming."
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Dana Brook

January 20, 2026

5  out of  5
rating by Dana Brook
"Dan helped me get a good rate after a couple years of over paying. Best rate in over 3 years"
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Prashana Bista

January 19, 2026

5  out of  5
rating by Prashana Bista
"fatima is super nice! she helped us a lot and explained our coverages!"
We responded:
"Thank you for the 5-star review! We’re so glad to hear Fatima was so helpful and took the time to explain your coverages clearly. We appreciate you choosing our office and we’re always here if you have any questions or need anything in the future. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Ismael Cortez

January 17, 2026

5  out of  5
rating by Ismael Cortez
"I had a great experience working with Nicholas at Cesar State Farm Insurance. Nicholas was professional, knowledgeable, and took the time to explain everything clearly, making sure I understood my coverage and options. He was patient, thorough, and genuinely cared about helping me make the right decisions. I also want to compliment the ladies in the office—they were incredibly kind, welcoming, and helpful from start to finish. Their friendly attitude and great customer service really made the experience smooth and pleasant. Highly recommended this team!"
We responded:
"Thank you so much for the 5-star review and for recommending our team! We’re thrilled to hear Nicholas provided professional, knowledgeable support and took the time to walk you through your coverage and options so you felt confident in your decisions. We also truly appreciate your kind words about our office team—making every visit welcoming, smooth, and helpful is always our goal. We’re grateful for the opportunity to serve you and are here anytime you need us! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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David Loudenback

January 16, 2026

5  out of  5
rating by David Loudenback
"thank you for renters insurance- Stephanie did well"
We responded:
"Thank you for the 5-star review! We’re glad Stephanie was able to help you with your renters insurance and make the process easy. We appreciate your business and are here anytime you need us. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Jorge Auceda

January 16, 2026

5  out of  5
rating by Jorge Auceda
"Fátima me ayudó mucho, su amabilidad y destreza para explicar todo es impresionante… Los recomiendo muchísimo…"
We responded:
"Thank you for the 5-star review and your recommendation! We’re so happy to hear Fatima was able to help and that her kindness and clear explanations made the process easier. We truly appreciate your trust, and we’re always here whenever you need us. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Eric Stober

January 15, 2026

5  out of  5
rating by Eric Stober
"Very thorough, friendly and competent! Thanks for your quick response!"
We responded:
"Thanks a bunch Eric! We appreciate you taking the time to leave a review and or supporting us. We are grateful to have the opportunity to work with you on your insurance needs and look forward to assisting you as your insurance needs change. Have a great day! Cesar Ramos State Farm Insurance"
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Ashaunti Dickerson

January 15, 2026

5  out of  5
rating by Ashaunti Dickerson
"Thank your great worker and u always very helpful love that can’t wait to talk shop again soon!! Thank you so much Stephanie!!!"
We responded:
"Thank you for the 5-star review and the kind words! We’re so glad to hear Stephanie was able to help with your homeowner's insurance and that you always feel supported by our team. We appreciate your trust and look forward to talking again soon! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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chels mapp

January 15, 2026

5  out of  5
rating by chels mapp
"Stephanie from State Farm is the absolute BEST!! Her good spirit exudes and shows through her customer service! I thoroughly enjoy speaking with her and never feel like I’m being pressured into anything her knowledge and expertise are spectacular!! Thank you so much Stephanie!!!"
We responded:
"Thank you for the amazing 5-star review! We’re thrilled to hear how much you enjoy working with Stephanie—her positive spirit, expertise, and no-pressure approach are exactly what we strive for. We truly appreciate your trust in our team, and we’ll be sure to share your kind words with her. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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TALICIANA Warren

January 15, 2026

5  out of  5
rating by TALICIANA Warren
"Fatima was a wonderful help"
We responded:
"Thank you for the 5-star review! We’re so glad to hear Fatima was a wonderful help. We appreciate your trust and are always here if you need anything. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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taliciana warren

January 15, 2026

5  out of  5
rating by taliciana warren
"Thank you Stephanie! very helpful"
We responded:
"Thank you for your kind review! Stephanie is always happy to help, and we’re glad you had a great experience with our services. If you ever have questions about life insurance or home insurance, we’re here for you. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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mendez206 mendez

January 15, 2026

5  out of  5
rating by mendez206 mendez
"Thank you so much Tricia & Stephanie for the insurance information:)"
We responded:
"It’s fantastic to hear that Tricia and Stephanie provided you with helpful insurance information, mendez206! We’re glad you found a great price on your life and homeowners insurance. Our State Farm office in the City of Kent is here for all your local insurance needs, so feel free to reach out anytime. Cesar Ramos State Farm Insurance "
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Nelwin Agbayani

January 15, 2026

5  out of  5
rating by Nelwin Agbayani
"gen helped us with auto home and auto. she is very helful. she helped all my relative. we arw all satisfied"
We responded:
"Thank you so much for the 5-star review! We’re happy to hear Gen was so helpful with your auto and home insurance, and we truly appreciate you recommending her to your relatives. It means a lot to know your whole family is satisfied—we’re always here whenever you need anything. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Yarizel Chiru

January 14, 2026

5  out of  5
rating by Yarizel Chiru
"Me gusto mucho, me atendieron muy bien sin compromisos y te asesoran muy bien muy amable"
We responded:
"Thank you, Yarizel, for your kind words! We're delighted to hear that you received attentive and friendly service without any pressure. At State Farm, our goal is to provide personalized insurance advice that truly meets your needs. We look forward to assisting you with all your insurance questions in the future! Cesar Ramos State Farm #Insurance #StateFarm"
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Amos Nistrian

January 14, 2026

1  out of  5
rating by Amos Nistrian
"I recently attempted to cancel my policy, and I am honestly shocked by the level of unprofessionalism I encountered. I spoke with a representative who refused to accept my request. She repeatedly asked why I wanted to cancel, and despite me providing a clear reason, she was "unsatisfied" with my answer. Instead of processing the cancellation, she continued to badger me with the exact same question over and over again, becoming increasingly hostile and aggressive when I wouldn't change my mind. To make matters worse, rather than doing her job or transferring me to a supervisor, she simply hung up on me. It is incredibly disappointing that a company would treat a customer this way simply for choosing to move on. If you value professional communication and the freedom to manage your own policies without being harassed, I suggest looking elsewhere. I am still waiting for written confirmation of my cancellation and my refund."
We responded:
"Amos, thank you for sharing your experience, and please accept our sincerest apologies for the frustration and disappointment you encountered. We want you to know that we always have our customers’ best interests in mind. The representative you spoke with was trying to inform you that the policy you wished to cancel could potentially have tax implications with the state. Our goal is to ensure you have all the critical information necessary to make a fully informed decision about your insurance coverage. That said, by no means do we excuse any rude or unprofessional behavior, and we are truly sorry if you felt harassed or disrespected during the call. Please know that your cancellation request has been submitted, and an email for your e-signature has been sent in order to proceed with the cancellation. We are also working on providing you with written confirmation and your refund as soon as possible. Additionally, I have personally called you and left a voicemail requesting a call back so I can get further clarification about what transpired and ensure we address your concerns thoroughly. Your satisfaction matters greatly to us, and we appreciate the opportunity to make this right. – Cesar Ramos State Farm Insurance"
Profile photo of Zulmai Shamal

Zulmai Shamal

January 14, 2026

5  out of  5
rating by Zulmai Shamal
"Thank you Stephanie for you help. best insurance"
We responded:
"Thank you, Zulmai, for sharing your positive experience! We're glad Stephanie could assist you with finding reasonable insurance options that fit your needs. At Cesar Ramos State Farm Insurance, we strive to provide the best value and personalized service to protect what matters most to you. We appreciate your trust in us for your insurance coverage! – Cesar Ramos State Farm #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
Profile photo of Rustam Muradov

Rustam Muradov

January 14, 2026

5  out of  5
rating by Rustam Muradov
"Gen helped me with home owner insurance. Highly recommended"
We responded:
"Thank you, Rustam, for your wonderful recommendation! We’re pleased to hear that Gen provided excellent assistance with your homeowner insurance. At Cesar Ramos State Farm Insurance, our team is dedicated to offering reliable insurance solutions that give you peace of mind. We appreciate your trust and look forward to supporting your insurance needs in the future! – Cesar Ramos State Farm Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
Profile photo of Mike G

Mike G

January 14, 2026

5  out of  5
rating by Mike G
"Great service by Tricia helped me get new car added."
We responded:
"Mike, we appreciate you taking the time to share your experience! Tricia is happy to have helped you add your new car smoothly to your insurance coverage. At Cesar Ramos State Farm Insurance, we aim to make managing your insurance policies simple and stress-free. Thanks for choosing us! – Cesar Ramos State Farm Insurance #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Arturo Olvera

January 13, 2026

5  out of  5
rating by Arturo Olvera
"Muchas gracias Stephanie por tu ayuda y explicar las coberturas . MUY BUEN SERVICIO"
We responded:
"Arturo, thank you for your wonderful feedback! We’re glad Stephanie could clearly explain your coverage options and provide excellent service for your life and homeowners insurance needs. At Cesar Ramos State Farm Insurance, we strive to offer competitive prices and personalized support to protect what matters most to you. We appreciate your trust in our insurance services! – Cesar Ramos State Farm Insurance #LifeInsurance #HomeownersInsurance #StateFarm #InsuranceAgent #GreatService #InsuranceCoverage"
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Andy Guillen

January 13, 2026

5  out of  5
rating by Andy Guillen
"Daniel help us out with our insurance. Good costumer services."
We responded:
"Andy, we truly appreciate your kind words! It’s great to hear that Daniel provided you with excellent customer service while assisting with your motorcycle and life insurance needs. At Cesar Ramos State Farm Insurance, we’re dedicated to offering affordable insurance options and personalized support to protect you and your loved ones. Thanks for choosing us for your insurance coverage! – Cesar Ramos State Farm Insurance #MotorcycleInsurance #LifeInsurance #StateFarm #InsuranceSupport #AffordableRates #CustomerService"
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Renee Hall

January 12, 2026

5  out of  5
rating by Renee Hall
"Gen is wonderful and incredibly helpful! I really appreciate her positive attitude and professionalism."
We responded:
"Renee, thank you so much for your kind words! We're delighted to hear that Gen’s positive attitude and professionalism made a difference for you. At Cesar Ramos State Farm Insurance, we pride ourselves on delivering exceptional service and expert insurance guidance tailored to your needs. We look forward to assisting you with all your insurance questions! – Cesar Ramos State Farm Insurance #StateFarm #InsuranceAgent #CustomerService #Professionalism #InsuranceHelp #GoodNeighbor"
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Heather Taylor

January 10, 2026

5  out of  5
rating by Heather Taylor
"Nicholas was amazing. Answered all my questions and was very professional and had that personality that you are just drawn to. Keep up the good work."
We responded:
"Heather, we’re so glad to hear that Nicholas provided you with professional and personable service! At Cesar Ramos State Farm Insurance, we believe that great insurance support comes from both expertise and genuine care. Thank you for recognizing our team’s dedication—we look forward to assisting you with all your insurance needs! – Cesar Ramos State Farm Insurance #StateFarm #InsuranceAgent #CustomerService #Professionalism #InsuranceSupport #GoodNeighbor"
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Brett Nowak

January 10, 2026

5  out of  5
rating by Brett Nowak
"Dan helped me get great coverage."
We responded:
"Brett, I’m glad Dan was able to help you find great coverage for both your life and vehicle insurance! At Cesar Ramos State Farm Insurance, we’re committed to tailoring insurance solutions that give you peace of mind. Thank you for trusting us with your insurance needs—we’re here whenever you need assistance! – Cesar Ramos State Farm Insurance #StateFarm #LifeInsurance #VehicleInsurance #InsuranceCoverage #GoodNeighbor #CustomerService"